Sacred Body believes in its products and customer satisfaction is priority. All candle materials from a reputable supplier that also values high quality products. If you believe your product is faulty please contact Sacred Body to discuss the issue to determine if an exchange or refund is appropriate.  Please note that shipping costs are not refundable. 

All products are shipped via Australia Post by regualar mail. Typically your purchase would arrive within 5-7 business days within Australia. However, there has been a notable delay due to the increase on services due to Covid19. If you have any queries about the tracking of your parcel please contact Sacred Body.